Home' INSTYLE Magazine : INSTYLE NOV-DEC 2017 Contents Everyone talks about the power of a united team but what does
this truly mean to you?
For us it’s about having a team all working together for a common
goal in a spirit of total and complete harmony.
It’s important that everyone buys into the é SALON vision, that
they are positive about our approach, that we all have equal value
and with this all in place it tends to snuff out all ego.
In the salon we all clean, we all shampoo, we all make coffees,
we all help each other - whatever it takes to make our clients’
experience as comfortable as possible.
“My cousin Valerio always stated that our goal is "to make
the next person’s job easier.” Three years after he finished (due
to inju ry) that philosophy is still a thread that runs throughout
We work with an attitude of greatness – coming from a space of
humility - with our ultimate goal being to expand and grow our
own self, personally and professionally.
Living in a space that, at the forefront, is about business
How do you encourage a team environment that pushes each
other to be better?
We can only encourage people who want to be there and want to
be a team and work together.
We encourage a creative and safe environment in which our
team wants to better themselves and work with their colleagues in
pushing for a better standard for ou r company, and the industry as
What if someone disrupts the potential and positivity of the
This often happens, and it is only when ego rears its head. This
is when individuals fail to understand that the team is first and
everyone is a part player in the team.
We can set up a series of meetings to try and understand their
negative space, look at creating new goals and encourage them to
be their individual selves inside of our é salon brand.
I am not very tolerant when it comes to ego and when
individuals place their own needs above that of the team it is time
for them to leave.
As long as the team is working towards the team goal, and the
company values we are so flexible in helping them achieve their
own personal and professional goals.
What three key reasons do you feel you team is standout and
worthy of Salon Team of the Year?
You know I can’t really answer that question with a succinct
answer as it is one for
the judges. I have no
idea what the judges
saw that made us stand
out from other teams,
however I am so very
grateful for that.
I think we have a
strong philosophy and this instils in every team member the key
reason for being a part of our team; no matter how big or how
small our team is, we always have strength within that team.
What I can say is this:
We push ourselves creatively when it comes to shooting
collections, we will always take a risk. We challenge ourselves
by working with different photographers, different stylists and
makeup artists and we always do something totally different from
our last shoot. We shoot to shoot; we never shoot to please anyone.
This is a real key to our recent success, and where Lisa, the team
and I tend to create a little magic.
How often do you communicate with individual members of
As often as needed; if they are doing a great job we let them know
and also let them be.
But it’s often when changes arise within that team members’
meetings become more often. I am not that fussed on KPI’s to be
honest as I like the team to focus on their own results and at the
end of every month, their pay pocket will let them know where
they sit in terms of KPIs.
Currently our team is earning more money than ever before,
and this keeps them happy and motivated.
What common goals does the team strive for as a unit?
To live and work in a harmonious and creative environment.
Earn more and live better.
Care for every client like they have never been cared for before.
Stay true to who you are, whilst living and promoting the core
values of our company.
Creating a strong brand is as much about
values as it is about product and services – a
combination é salon has perfected since winning
Hair Expo Salon team of the year in 2017. We
chatted to Emiliano Vitale to find out what e
Links Archive INSTYLE SPT-OCT 2017 INSTYLE JAN-FEB 2018 Navigation Previous Page Next Page